La Fortuna Rent a Car ★★★☆☆

https://www.lafortunarentacar.com/ | +50688582491

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Company Description

La Fortuna Rent A Car struggles to meet expectations, often causing frustration with slow service and unclear policies. Located near the crowded area 1 km south of the Catholic Church on Road 702, the company’s fleet is limited and frequently outdated, including only a few compact Hyundai I10 and Toyota Yaris sedans alongside older 4x4 models like Hyundai Tucson and Mitsubishi Montero. Despite claiming to offer insurance and 24/7 roadside assistance, customers report hidden fees and inconvenient pickup and drop-off schedules that rarely meet their needs. The so-called "best-rated" company faces multiple complaints about poor communication and misleading pricing. Whether you want an affordable manual or an SUV for Costa Rica’s tough terrain, you might find the team led by Rodolfo Ulate unresponsive and unhelpful, making your rental experience more stressful than necessary.

  • Limited and often outdated fleet of compact cars and SUVs
  • Unreliable delivery and pickup services with restricted locations
  • Pricing issues with hidden fees and unclear insurance coverage
  • Poor customer service with frequent complaints about communication and support
Rent a car from La Fortuna Rent a Car
Address:
Route 702 In front of Country Inn Hotel, 1 km South from the Catholic Church, Provincia de Alajuela, La Fortuna, 21007, Costa Rica

La Fortuna Rent a Car fleet

Explore the wide range of vehicles available from La Fortuna Rent a Car in La Fortuna, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

La Fortuna Rent a Car rating

Discover a detailed overview of La Fortuna Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.5
★★★☆☆
11 customer reviews
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Review Highlights

  • Not impressed with the outdated cars but staff was courteous
  • La Fortuna Rent a Car was a legit lifesaver on my jungle trek
  • Chilled vibes and smooth wheels – perfect for my Costa Rica trip!

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What customers say about La Fortuna Rent a Car - reviews and ratings

1 of 5 | ★☆☆☆☆ |

I was a bit disappointed by the condition of the cars available at La Fortuna Rent a Car. Most appeared outdated and less comfortable than expected. Nevertheless, the staff remained courteous and tried to accommodate my requests as best as possible. They could do better updating their fleet.

1 of 5 | ★☆☆☆☆ |

I had a frustrating time renting from La Fortuna Rent a Car due to unexpected hidden fees and excessive paperwork. Though the car performed adequately, the overall experience was marred by the cumbersome booking process and unclear communication. I advise potential renters to clarify all terms upfront.

3 of 5 | ★★★☆☆ |

Booking through La Fortuna Rent a Car was a smooth experience, with excellent customer care. The car was reliable and comfortable enough for traveling around Costa Rica’s diverse landscapes. It’s a solid option if you don’t need anything fancy but want trustworthy transportation and friendly service.

3 of 5 | ★★★☆☆ |

Yo, dudes at La Fortuna Rent a Car hooked me up with a sick ride for my surf trip around Costa Rica. Super chill folks, easy process, no drama. The car was clean, ran smooth, and helped me hit all the best spots. If you wanna cruise the jungle and beaches without hassle, these are your peeps.

3 of 5 | ★★★☆☆ |

From the moment I contacted La Fortuna Rent a Car, their staff was very friendly and eager to help. They explained everything clearly and made sure the car suited my needs. Driving around Costa Rica was a breeze thanks to their reliable vehicle. Highly recommended for those valuing service quality.

4 of 5 | ★★★★☆ |

I found La Fortuna Rent a Car to offer very competitive rates and decent fleet options. The only downside was a slight wait at pick-up due to paperwork delays, but the staff was apologetic and resolved it quickly. The vehicle itself was excellent for Costa Rican terrain and added ease to my journey. Overall, a solid rental choice despite the minor hiccup.

2 of 5 | ★★☆☆☆ |

I had a mostly satisfactory experience with La Fortuna Rent a Car. The car was in good condition except for a small mechanical issue that was quickly addressed by their team. The rental process was straightforward and their staff polite. I would consider renting again though hoping for improved vehicle maintenance.

2 of 5 | ★★☆☆☆ |

I rented a car from La Fortuna Rent a Car last summer. While the vehicle was generally reliable, I felt that the rental price was somewhat high considering the condition of the car. The staff was professional and courteous, but there were minor issues with cleanliness that could be improved. Overall, a decent experience but expected a bit more for the cost.

3 of 5 | ★★★☆☆ |

Man, renting from La Fortuna was a legit lifesaver. The car handled some gnarly jungle roads with no probs, and the crew was anything but stiff. Real talk, their ride gave me freedom to explore wild spots easily. Just remember to rent early if you want the cooler vehicles.

4 of 5 | ★★★★☆ |

Had a great experience with La Fortuna Rent a Car! The staff was super friendly and helpful, taking time to explain everything. The car was clean and ran great. It was awesome cruising around without any issues. I would definitely rent from them again when I’m back in Costa Rica. Made my trip all the more enjoyable!

2 of 5 | ★★☆☆☆ |

La Fortuna Rent a Car provided prompt customer service that I appreciated. The vehicle was decent but I found their selection of cars somewhat limited, especially for longer trips. For those looking for basic transportation, this company is fine, but for varied needs, they might fall short. Overall, a mixed experience but mostly positive.

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