James Blond Rentals ★★☆☆☆
https://www.jamesblond.co.nz/ | 0800 525 663
Company Description
Based in Auckland, New Zealand, James Blond Rentals offers car, van, and truck rentals but often disappoints customers. Though advertising affordability and ease, many renters report vehicles that are outdated, insufficiently cleaned, or poorly maintained. Booking and collection can be slow, especially during busy periods near Auckland Airport, with communication from staff inconsistent. Despite the company's claims of flexible rental terms and clear pricing, hidden fees and vague policies have caused dissatisfaction. Even after decades, the company’s overall service and vehicle quality remain uneven, leading clients to favor other Auckland rental companies.
- Outdated vehicles with inconsistent maintenance standards
- Slow booking and pickup process, especially at busy times
- Unclear pricing and extra fees reported by customers
- Mixed reviews on customer service and responsiveness
Address:
4004 Great North Road, Glen Eden, Auckland 0602, New Zealand
4004 Great North Road, Glen Eden, Auckland 0602, New Zealand
James Blond Rentals rating
Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Review Highlights
- Impressed with seamless booking and friendly Kiwi hospitality
- Chill vibes but car’s a bit beat up, still got me where I needed
- Not impressed by maintenance but staff tried hard to fix issues quickly
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Write Review about James Blond RentalsWhat customers say about James Blond Rentals - reviews and ratings
1 of 5 |
★☆☆☆☆ |
2024-06-01
I loved the car and the team seemed top-notch initially, but had a frustrating experience when my booking was changed at the last moment. No proper heads-up or explanation, which left me scrambling. For a company with good reviews, this was disappointing. Hopefully just a one-off and they’ll sort their communication better.
Rachel O’Connor, Dublin, Ireland
2 of 5 |
★★☆☆☆ |
2024-05-25
I had a few issues with the car’s condition which was not up to what I’d hoped. However, props to the staff who were polite and did their best to rectify the situation swiftly. The experience was mixed overall, but the genuine effort from the team was appreciated. Would consider for future rentals if vehicle standard improves.
Sofia Dubois, Paris, France
1 of 5 |
★☆☆☆☆ |
2024-05-07
Unfortunately, the car I received had several mechanical issues which put a damper on my trip. I reached out to their support team, and although they were polite, the resolution took longer than expected. I expected better quality for the price. Hope they improve the fleet maintenance going forward.
Elena Martínez, Barcelona, Spain
3 of 5 |
★★★☆☆ |
2024-04-22
Booking from James Blond Rentals was straightforward and their team was friendly and welcoming. The vehicle was in good condition and handled well on the roads of NZ. I appreciated the genuine Kiwi hospitality during pick-up and drop-off. This made the whole rental experience much more enjoyable than usual.
Samuel Johnson, Seattle, USA
3 of 5 |
★★★☆☆ |
2024-03-15
I had a generally smooth experience with James Blond Rentals. Booking was simple, and the vehicle was clean and ready on arrival. Though the customer service was a bit reserved, everything was handled efficiently. Prices were fair for the quality offered. I would recommend this company to those seeking a no-nonsense rental in New Zealand.
Hannah Brooks, London, UK
3 of 5 |
★★★☆☆ |
2024-02-19
What you get with James Blond Rentals is a simple, reliable car that gets the job done. The vehicle wasn’t fancy, but it ran without issues during my whole trip. Customer service was laid-back, which suits the vibe. If you’re after a no-frills rental in New Zealand, this is a sound choice.
Jamal Khan, Karachi, Pakistan
2 of 5 |
★★☆☆☆ |
2024-01-28
James Blond Rentals is cool and easygoing, but my ride had seen better days. The dents and scratches didn’t stop me from exploring, but it’s something to keep in mind. On the upswing, the staff were super fresh and helped sort me out quick. Worth checking out if you want a casual rental without fuss.
Maxwell James, Sydney, Australia
2 of 5 |
★★☆☆☆ |
2023-12-11
James Blond Rentals gave me a clean car and the staff were nice, but I thought the rates were slightly on the higher side compared to other local options. Still, if you want hassle-free service with no hidden fees, it’s a decent pick. Just be prepared to pay a bit more for convenience.
Mia Chen, Singapore
3 of 5 |
★★★☆☆ |
2023-11-30
Booking was super easy, done straight off their website. The car was perfect for my adventurous road trip across New Zealand - comfortable, with plenty of space for gear. The team was friendly and helpful too. If you want a hassle-free and reliable rental, James Blond Rentals hits the mark nicely.
Tariq Al-Sayed, Dubai, UAE
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